What is the check-in and check-out policy at Andaz Dubai The Palm, By Hyatt?
Check-in is at 15:00 and check-out is at 12:00.
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ANDAZ DUBAI THE PALM, BY HYATT
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Key details
About the Hotel
Palm Jumeirah, Dubai, 454294,
- Close to Frond A Beach
Great
8.6
9.1
4.8
4.3
Offering a restaurant and a shopping area, the 5-star boutique-style Andaz Dubai The Palm, By Hyatt Hotel lies in the Beach & Coast district of Dubai with access to natural sights like the Unspoilt white Al Sufouh Sandy Beach 2.8 km away. Offering a traditional Hammam, a steam room, a Jacuzzi, and a sauna along with a pizza restaurant, the elegant hotel boasts a prime location approximately a 5-minute walk from the artificial Palm Islands.
Location
The outdoor Wild Wadi Waterpark is about 6 km from the hotel, while the vast Atlantis Aquaventure Waterpark is 2.9 km away. There is Nakheel Mall located in the vicinity of chic Andaz Dubai The Palm, By Hyatt.
The private beach is just 12 minutes' walk away. Guests can make memories with their children by visiting the atlantis-themed Lost Chambers Aquarium, which is 3 km away.
Business Bay train station is within a 30-minute drive of Andaz Dubai The Palm, By Hyatt.
Rooms
The rooms comprise a balcony and a terrace complete with climate control, as well as Wi-Fi and a flat-screen TV with satellite channels. The private bathrooms offer a bidet and a separate toilet. A bidet and a separate toilet, along with a hairdryer and bath sheets, are provided in the bathrooms. The rooms offer views of the city.
Eat & Drink
Guests, who like seafood food, can visit La Coco Social restaurant, while those, who prefer international cuisine, can opt for Magic Table restaurant. The lounge bar offers a variety of refreshing drinks.
Leisure & Business
Andaz Dubai The Palm, By Hyatt Hotel boasts a rooftop swimming pool as well as facials, massage therapy, and barbecue. Boasting a hammam spa, this accommodation also features a golf club on site. Guests can have access to 6 meeting rooms, and make use of conference facilities and a xerox.
“On the Palm Jumeirah, this hotel strikes a balance, equally suited to families seeking activity and couples desiring a relaxing escape. Dining is a strong point, with diverse options including the signature Hanami restaurant, and the location provides convenient access to attractions. I think the biggest asset is the range of amenities: a private beach, an infinity pool with Gulf views, and even dedicated spaces like an adults-only rooftop pool.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Junior Twin Suite Courtyard View2 persons44 m²2 Single bedsAir conditioningBathtubroom details
- Junior King Suite Courtyard View – Food Beverage Summer 2026 Palm Jumeirah Mall Access2 persons44 m²1 King-size bedAir conditioningBathtubroom details
- Twin Room2 persons38 m²2 Single bedsAir conditioningBathtubroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Show more
Dining Onsite
Andaz Dubai The Palm boasts five vibrant dining destinations, each infused with distinctive culinary flair. Guests can indulge in a variety of cuisines that span from traditional Middle Eastern flavors to contemporary international dishes, all within inviting and family-friendly settings that enhance the dining experience.
The Locale
International with Indian and Middle Eastern influences
Ambiance
Family-friendly and modern
Key Offerings
A diverse menu featuring local delicacies, grilled favorites, and vegetarian options, perfect for breakfast, lunch, or dinner.
Reservation
Not needed
07:00 - 23:00 daily
Andaz Lounge
International
Ambiance
Family-friendly and modern
Key Offerings
Relaxed dining atmosphere serving an array of dishes including vegetarian and gluten-free choices, available throughout the day.
Reservation
Not needed
07:00 - 23:00 daily
La Coco
Mexican and Latin American
Ambiance
Family-friendly and modern with a vibrant atmosphere
Key Offerings
Enjoy tantalizing Mexican tacos and seafood, alongside a delightful cocktail hour experience for evening relaxation.
Reservation
Not needed
10:00 - 23:00 daily
Asia Asia
Chinese and Japanese
Ambiance
Modern and romantic
Key Offerings
An intimate setting ideal for a special dinner, highlighting exquisite Asian dishes.
Reservation
Recommended
18:00 - 00:00 daily, with extended late-night hours on weekends
Location
Palm Jumeirah, Dubai, 454294,
Explore Dubai
Experience Dubai
Al Ittihad Park
15 minutes' walk
A beautiful landscaped park featuring walking paths, playgrounds, and scenic views of the Palm Jumeirah.
Palm Jumeirah
25 minutes' walk
An iconic man-made island, perfect for beach outings and enjoying its unique crescent shape alongside luxury resorts.
Atlantis Aquaventure Waterpark
7 minutes' drive
An expansive waterpark with thrilling slides, a lazy river, and a private beach, ideal for family fun.
The Lost Chambers Aquarium
7 minutes' drive
An immersive underwater experience showcasing thousands of marine animals from different ecosystems.
Water Sports
5 minutes' drive
Thrilling options such as jet skiing and parasailing available at nearby beaches, perfect for adventure lovers.
Yoga by the Beach
10 minutes' walk
Relaxing beach yoga sessions offered at select times, providing a serene escape amidst stunning ocean views.
The Locale
1 minute' walk
A vibrant spot featuring local and international dishes with a casual atmosphere, perfect for families.
Hanami
2 minutes' walk
A sleek Japanese restaurant known for sushi and atmospheric decor, ideal for romantic dinners.
Milk & Honey Cafe
3 minutes' walk
A cozy café offering healthy options and artisanal coffee, great for quick bites or leisurely brunch.
Dubai Media City Amphitheatre
11 minutes' drive
An outdoor venue hosting concerts and events, known for its lively atmosphere and popular performers.
Barasti Beach
30 minutes' walk
A lively beach bar offering live music, great drinks, and an all-ages atmosphere right by the water.
Getting around
Curious about special pre-booking offers?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian, Chinese, Russian, Arabic, Korean, Hindi, Tagalog / Filipino, Urdu
Number of floors:
15
Number of rooms:
346
Former name
andaz by hyatt - palm jumeirah
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Perfect location
Helpful staff
Stylish rooms
Delicious food
Clean beach
Cons
Stained bathrooms
Loud residents
Guest reviewsbased on 2009 reviews
Dave from United States
Family with children
King Room Sea View
3 nights in November 2025
|
Reviewed: February 05, 2026
6/10
underwhelming stay
dirty cloths overcrowded pool
The gym was acceptable. It had sufficient equipment for a basic workout.
The pool area felt more like a public space. It was overcrowded with children and lacked privacy because two residential towers surrounded it. the lobby smelled bad, supposedly from using dirty cloths for cleaning. i did not find this acceptable for a hotel claiming to be high-end.
0 Helpful
Dave from United Kingdom
Couple
King Room
3 nights in November 2025
|
Reviewed: January 10, 2026
7/10
fresh towels dining experience limited choice terrible coffee
the staff displayed a dedication i found comforting. fresh towels were always available and items i needed looked swiftly i also dined at asia asia and the team ensured my visit became special. the meal tasted fantastic and i would gladly recommend it.
the breakfast choice felt limited i never felt excited because the variety paled in comparison to other hotels. the coffee tasted terrible i had to avoid it also my bedside power point wasn't working. i reported it at reception no repair occurred nor did i receive any feedback.
0 Helpful
Rosie from Australia
Couple
King Room
3 nights in November 2025
|
Reviewed: December 21, 2025
6/10
Acceptable Stay with a Notable Issue
The housekeeping staff responded to all our requests and kept our room very clean.
I experienced an unpleasant odor in the room. It smelled musty even with the air conditioning running constantly. The corridors and elevator also had an off-putting smell. I wasn't a fan of the unpleasant smell.
0 Helpful
Show more reviews
FAQs
About Andaz Dubai The Palm, By Hyatt
Is parking available at Andaz Dubai The Palm, By Hyatt?
Complimentary private parking is available on-site without a reservation.
What are the dining options at Andaz Dubai The Palm, By Hyatt?
The hotel features five unique dining options, including The Locale, La Coco, Hanami, Asia Asia, and Knox.
Are there any beach facilities at Andaz Dubai The Palm, By Hyatt?
Guests have access to a private 300-meter beach and sun loungers.
What room amenities are provided at Andaz Dubai The Palm, By Hyatt?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a mini fridge with refreshments.
How far is Andaz Dubai The Palm, By Hyatt from Dubai International Airport?
The hotel is located 35 km from Dubai International Airport.
Which attractions are near Andaz Dubai The Palm, By Hyatt?
Nearby attractions include Aquaventure Waterpark (5 km), The Walk at JBR (9 km), and Palm Jumeirah Mall.
Does Andaz Dubai The Palm, By Hyatt have a fitness center?
The hotel features a modern fitness center available to all guests.
What languages are spoken by the staff at Andaz Dubai The Palm, By Hyatt?
Staff members are fluent in Arabic, German, English, and French.
What business facilities are available at Andaz Dubai The Palm, By Hyatt?
The hotel includes four meeting rooms suitable for business events.
What time is breakfast served at Andaz Dubai The Palm, By Hyatt?
Breakfast is available on weekdays from 7:00 AM to 10:30 AM for an additional charge.
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